# 부서사용자 계정 연동 실패

실시간 정보수집 버튼을 클릭했을 때 아래와 같은 메세지가 뜬다면

1. **실시간수집용 부서사용자 계정의 패스워드가 변경되었는지**
2. **오래동안 사용하지 않아서 잠긴 계정인지 확인해 주세요**

만약 변경되셨다면 아래 경로 접속하여\
본인 위멤버스 계정에 등록된 부서사용자 비밀번호를 변경 해주세요 !

{% hint style="info" %}
**세모리포트 > 인증서설정 > 부서사용자계정 등록** 
{% endhint %}

<figure><img src="/files/qccVNBdiUVfchAGdT3AS" alt=""><figcaption></figcaption></figure>


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